Hopefully, you can then reclaim more of your day, and, possibly, your sanity. However, a remote-access package allows you to find and fix the problem in the shortest time possible. Using Zoho Assist, you or your support team can connect to customers’ computers and provide them with real-time support. Remote technical support can be challenging. Zoho Assist is a remote desktop and support software that has a free edition, making it a great alternative to Teamviewer. Could also apply if your monitor/display is powered off, or laptop lid is closed, thus simulating a headless computer. Or, you see other display issues such as app windows showing blank or improperly, the Windows Start menu displaying tiny. Yeah, thank you, it works fine, but I want a viewer for Linux (with the. It only shows a black screen when you try to establish a remote session to a headless Windows computer. When the mouse pointer is outside the TeamViewer window, however, your key combinations will apply to your computer. 2 update is causing one to view a black screen with an X in the Tight VNC window. For example, if you press Super+E to open a file browser window, this will be enacted on the remote computer, but not yours. The “Scaled” option is a good starting point, and it works best in most situations.Ĭlick “Actions” to open that menu. If you enable “Send Key Combinations,” your key combinations are then sent to the remote computer, and not your own. If you click “View” at the top of the window, a menu appears. You can select a view that best suits the combination of the two desktop resolutions, and the size of the window you want to use.
There are a couple of settings worth noting. You can access menus, run applications, and use the keyboard the same as you would if you were sitting in front of that computer.
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